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Get actionable insights from customer feedback
Send customised and low-friction automated surveys to continually evolve your customer experience and uncover trends and learnings about your audience.
What's important to your customers?
Get real-time feedback from surveys that get a response, not an eye roll. Built into the customer journey, and designed to be convenient and conversations, Pulse Surveys give you the ability to collect feedback and listen to VoC via text message.
“Switching to text-based surveys instantly improved our results. Within 6 weeks, we saw a 20-point increase in our NPS.”
Hard data. Easy learnings.
Our Athena AI makes the feedback organized and actionable so that you can identify areas for improvement, stack-rank your locations, and turn negative feedback into opportunities for growth with support tickets automatically pushed to the right people.
Turn responses into reviews and referrals
Cube's surveys help you ask for reviews at the right time and take the effort out of asking - giving you the option to add referral and review requests at the end of every survey. Automatically get increased review volume, boosted online reputation, and a steady flow of qualified leads — all driven by your happy customers.
“Customer experience is paramount for all our employees. These surveys help us tweak our strategic plan. Without the software there was no way to act on feedback.”
Powerful surveys in seconds
Your teams can easily create custom survey types, segment by audience, automate requests based on pre-defined triggers, and send them through text, email, or messaging apps.
Normalize your feedback
Multi-touch, omnichannel, and normalized, Experience Score is the all-in-one metric for capturing VoC and measuring customer experience. Turn surveys, text, chat, and more into signals to inform how you reach your customers.
Cube's surveys provides the in-the-moment insights you need to delight your customers. Our Experience Marketing Platform provides the rest of the tools — helping you attract new leads using happy customers and amplify your growth, automatically.
After 6 months with Cube, our calls have doubled, plus we seem to be converting more leads than ever. I have found Cube to be proactive and supportive, providing loads of advice to help us grow our business. I can t wait to see what the next 6 months bring. Bring it on!
I am one very happy customer! Cube created the most beautiful website for our business. I'm really in love with it. And they have been super helpful (and patient) helping me to navigate it. The whole Cube team have been amazing from the first contact. I feel really supported and glad we made the decision to do this!
The team at Cube are brilliant at what they do. They make the process of operating my website and customer reviews simple and easy. On top of this, their customer service is outstanding. When alerted to any issue, they are on the phone shortly thereafter providing a solution. I cannot recommend Cube enough to those looking for help with their digital marketing service
Since we signed up with Cube in 2019, we have seen a dramatic increase in views, calls and reviews! Above all else, the staff at Cube are incredible! They exercise patience and understanding, are flexible with busy schedules and are so informative. Signing up with Cube was a brilliant business decision.
Cube have played a significant role in assisting our small business to build an online presence. Our account manager has been brilliant in keeping in touch and explaining everything step by step whenever we request support with various queries.
Genuinely impressed and very happy that I am using this service for my pest control business. I find that Cube's approach and systems are an extra competitive edge/weapon over all the other stuff that everyone is doing. I'm being looked after by team member Daniel Diaz, who is informative, intelligent and a great communicator, well done and thanks, Daniel. I'm sticking with Cube!
I can highly recommend Cube to help you with your Google Rankings. I have had a 266% increase in my profile views in a year and also increased traffic to my website. I have been successful in obtaining increased business from people reading my Google Reviews. Cube definitely works for me!
Cube have been just awesome. For a small business like mine, it has made a world of difference generating leads regularly helping my business grow. Highly recommended (unless of course, you are one of my competitors LOL). Thank you Cube!!!! Keep up the good work.
I usually give a marketing company less than a minute of my time, but not Cube. I felt they genuinely wanted to understand my business, consider my situation, and who are confident that they can provide a service to take me up to the next level. They seemed to understand a very basic principle, that of profit-driven marketing and were comfortable and confident talking about money and ROI.
A surprisingly brilliant experience, they over-delivered and have a fantastic product - and I am not often surprised, but was happily so with this company! Emma and Braiden were great at their jobs, and easy to deal with! Highly recommended!
Cube's initial setup and ongoing support to enhance our Google presence for our business has been instrumental in gaining significantly more exposure. With measurable increases across the board, it's clear that the strategies and advice that Cube offers have helped increase business and enquiry that may have been lost to a competitor.
Simon was fantastic in helping our business better utilise the tools Cube provide to increase our enquiries and improve our customer experience & social media presence. We have been using Cube for 12 months and have noticed a real improvement in customers finding our business online.
In the process of setting up a new company and OH MY GOD is their system a LIFE SAVER! I will be using it in other ventures and without a doubt in our new venture too! Software aside, these guys are a great bunch to deal with extremely professional and not to mention genuinely helpful! Highly recommended!!!
The guys at Cube Local have been very helpful and supportive. They have considered I am not very good with online tech and taken the time to explain in great detail. Thank guys. My reviews have instantly started to increase.
Pearse & the whole Cube Local team are great! I’ve been shortchanged in the past, and in the short time working with them they have been helping me grow.
Wow! What a great platform! It makes my life so much easier with day to day tasks and saves me so much time with the automation. I would highly recommend Cube!
I recently started working with Cube Local for my business. The onboarding has been seamless and the platform has been very easy for my team to use.
We have been very impressed by the Cube Local system, and would definitely recommend to others!
Great support from Caine - the platform is so user friendly and team support superb
They make it so easy to use this platform for really busy people and it’s so simple to use. They help you with onboarding and take you through step by step without you feeling left overwhelmed and feeling it’s a daunting process. I’m really looking forward to working with them and they’re always on hand if you have any queries. Highly recommended.
Double your maps traffic, generate more reviews, and discuss website optimisation strategies.
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